- Terms & Conditions
Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing United States Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Products on this website are intended for persons 18 years of age or older. You agree that you are at least 21 years of age or of legal age for the state, county, city you are buying and receiving from.
Returns & Refunds
Due to e-liquid/ejuice, flavorings, PG(propylene glycol), VG(vegetable glycerin), and/or nicotine, being a perishable product and subjective to a persons’ tastes we do not allow for returns and/or refunds once shipped. Please double check your order before placing it. If there was a problem with your order please contact us so we can discuss the situation.
Returns on hardware and accessories for manufacture defects must be within 30 days of shipped date for an exchange of equal or greater value with the customer paying the difference. No refunds are allowed. Scratches are not considered manufacture defects, user abuse is not considered a manufacture defect, used tanks are not allowed to be returned. After 30 days please contact the manufacture of your product. You must have your original proof of purchase and packaging for all returns, to help expedite the process please give a brief explanation of the product issue if defective with the return. Shipping for defective items will be refunded once the item is received, on exchanges only. Mod Batteries, Mechanical Mods, Regulated Mods, Drippers, RDA's and RTA's have a DOA only warranty and are not allowed to be returned, NO EXCEPTIONS. Unopened items still in in plastic wrap may be returned for a full refund with in 14 days of delivery date, shipping charges are not refunded. If free shipping was given on your order the shipping price will be deducted from your refund amount. Coils are not allowed for return. Items that are not in sealed plastic wrap are not allowed for return for full refund. All items returned must have their original packaging and paper work, NO exceptions. Returned items may be subject to a 20% restocking fee. Refunds make take up to 7 days to process in addition to any bank processing time.
Vaping at this point may have unknown risks. Vaping and eliquid/ejuice, flavorings, pg, vg, and nicotine should be used as a safer alternative to traditional smoking, but should not be considered safe. Nicotine is a toxic and addictive substance and should be be used by anyone under the age of 18 or anyone pregnant. Please consult with a doctor to ensure vaping and ecgis are right for you. The flavorings in eliquid/ejuice may contain diketones which have be known to cause respiratory problems and illnesses. Some of our flavorings may containt ethyl alcohol as a carrier. Vaping can be dangerous with improper use of batteries, chargers, coils, wicks and tanks may lead to explosion of any device if not properly used. WARNING: The Vape Mall e-liquid products contain chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm. Our products are not smoking cessation products and have not been tested as such. Our products are intended for use by adults of legal smoking and vaping age in their relevant jurisdiction (e.g., 18 or older in California), and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes or taking medicine for depression or asthma, or who otherwise may be sensitive to nicotine. Nicotine is addictive and habit forming, and it is toxic by inhalation, in contact with the skin, or if swallowed. Ingestion of the non-vaporized concentrated e-liquid ingredients can be poisonous. Keep away from children and pets. If ingested, immediately consult your doctor or vet. Inhaling elqiuid/ejuice may cause respiratory illness, please consult a doctor. Our e-liquid products have not been evaluated or approved by the Food and Drug Administration nor are they intended to treat, mitigate, prevent or cure any disease or condition.
Shipping options for both U.S. and International orders are done via USPS First Class, USPS Priority, or FedEX. Shipping is a flate rate $2.99 and free on orders over $65.00 for U.S. orders only. Estimated shipping times are stated with all shipping options. These times are estimated and may be more/less depending on processing time and final location. All international orders have a flat rate shipping fee regardless of order size. USPS shipping is not a guaranteed service as outlined by USPS. This includes First Class, Priority, and Express. ALL USPS shipping times ARE estimates.
Tracking numbers are provided on all orders, however USPS does not always update tracking numbers on First Class and International packages.
Shipping insurance is available on all orders. The fee for shipping insurance is $1.95 for up to $50 worth of insurance. Multiple quantities of shipping insurance may be purchased.
The Vape Mall and TheVapeMall.com is not responsible for lost, stolen, or mis-delivered packages.
The Vape Mall and TheVapeMall.com is not responsible for international orders/packages seized by customs, lost, stolen, or mis delivered.
Priorty Shipping and FedEx does not mean priority processing, all orders are processed and completed in the order they are received.
A shipping confirmation emial is sent on U.S. order, shipping confirmation emials do mean that an order has shipped the day the email was sent as there may be delays in the shipping process.
Processing time on orders is typically 1-2 business days although that may change depending on volume. Express and overnight orders can be rushed by contacting us directly using our contact us form. Orders placed on Friday, Saturday, or Sunday may not ship until the next business day.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. The U.S. government has created specific c for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Even when information on TheVapeMall.com indicates that a product is available, it may not be. We do not guarantee product availability or pricing under any circumstance. Without liability and without prior notice, we reserve the right to change, or discontinue any or all products or to cancel any order.
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
All major Credit/Debit Cards are acceptable methods of payment. Our Terms are payment in full at time of purchase. All goods remain the property of the Company until paid for in full. Once an order is placed and payment is made it may not be cancelled.
Unless otherwise stated, the services featured on this website are only available within the United States, or in relation to postings from the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
All pricing is subject to change and The Vape Mall may cancel an order at anytime and refund the customer due to any reason including but not limited to pricing errors, stock errors, or out of stock items.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled here under shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of the United States govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the United States courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will The Vape Mall, TheVapeMall.com, and BLB7LLC be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site.
You agree to indemnify, defend, and hold harmless The Vape Mall, TheVapeMall.com, and BLB7LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.